SMS Notifications
How to enable and manage SMS delivery updates for real-time tracking
What Are SMS Notifications?
SMS notifications provide real-time updates about your delivery status via text message. You'll receive instant alerts about pickup confirmations, ETA updates, and delivery completions.
Benefits:
- • Real-time delivery updates
- • ETA notifications
- • Pickup confirmations
- • Delivery completion alerts
- • No app required
Message Types:
- • Job status updates
- • Driver location alerts
- • ETA requests
- • Delivery confirmations
- • Support messages
How to Enable SMS Notifications
Add Your Phone Number
Go to your profile settings and add your mobile phone number
Opt-In During Job Creation
When creating a job, you'll be prompted to enable SMS notifications
Confirm Consent
Check the box to consent to receive SMS updates and confirm
Start Receiving Updates
You'll begin receiving SMS notifications for all your deliveries
SMS Message Examples
Job Confirmation:
"Your delivery job #ABC123 has been confirmed. Pickup: 123 Main St, Delivery: 456 Oak Ave. Estimated delivery: 2:30 PM"
Driver En Route:
"Your driver is en route to pickup location. ETA: 15 minutes. Reply with any special instructions."
Pickup Complete:
"Pickup completed successfully. Driver is now en route to delivery location. ETA: 45 minutes."
Delivery Complete:
"Delivery completed! Your items have been delivered to 456 Oak Ave. Thank you for choosing Zukujet!"
Managing SMS Settings
Update Phone Number
Go to your profile settings to update your phone number or change notification preferences.
Opt-Out
Reply "STOP" to any SMS message to opt out of notifications. You can re-enable anytime in your profile.
Message Frequency
You'll receive approximately 3-5 messages per delivery job, including status updates and confirmations.
Troubleshooting
Not Receiving Messages?
- • Check your phone number is correct in profile settings
- • Ensure you've opted in during job creation
- • Check your phone's SMS settings
- • Contact support if issues persist
Want to Stop Messages?
Reply "STOP" to any SMS message to opt out. You can re-enable in your profile settings.