Billing & Invoices
Understanding your billing, invoices, and payment management
How Billing Works
Zukujet offers flexible billing options to meet your needs. Whether you're a casual user or an enterprise customer, we have billing solutions that work for you.
Pay-Per-Delivery
For individual users and occasional deliveries. Pay only for what you use.
- • Pay after each delivery
- • No monthly commitment
- • Secure payment links
- • Instant job creation
Monthly Billing
For enterprise customers with regular delivery needs.
- • Predictable monthly costs
- • Volume discounts
- • Consolidated invoices
- • Priority support
Understanding Your Invoice
Invoice Components
Base Delivery Fee
Standard delivery cost based on distance and vehicle type
Priority Surcharge
Additional fee for expedited or same-day delivery
Special Handling
Extra charges for fragile, heavy, or oversized items
Fuel Surcharge
Variable fee based on current fuel prices
Taxes & Fees
Applicable taxes and regulatory fees
Managing Your Invoices
Viewing Invoices
Access your invoices through your Zukujet dashboard or email notifications. Each delivery generates a detailed invoice with itemized charges.
- • Dashboard access - View all invoices in your account
- • Email notifications - Receive invoice copies via email
- • Real-time updates - See charges as they're applied
- • Detailed breakdown - Understand every charge
Downloading Invoices
Download invoices in PDF format for your records or accounting purposes.
- • PDF format - Professional invoice layout
- • Tax-ready - Includes all necessary tax information
- • Printable - Print for physical records
- • Archivable - Save for long-term record keeping
Payment History
Track all your payments and view your complete billing history.
- • Payment status - See which invoices are paid
- • Payment methods - Track how you paid
- • Payment dates - When payments were processed
- • Refund history - Any credits or refunds
Payment Options
Immediate Payment
Pay right after creating your job for instant processing and driver assignment.
Pay Later
Save the payment link and pay when convenient. Your job will still be processed.
Monthly Billing
Enterprise customers can set up monthly billing with consolidated invoices.
Auto-Pay
Set up automatic payments for enterprise accounts to avoid late fees.
Billing Support
Disputing Charges
If you believe there's an error on your invoice, contact our billing support team within 30 days of the charge. We'll investigate and resolve any issues promptly.
Payment Extensions
Need more time to pay? Contact support to request a payment extension. We're here to help when you need flexibility.
Refund Requests
For cancellations or service issues, we offer refunds on a case-by-case basis. Contact support immediately if you need to cancel a job.
Tax Documentation
Need tax documentation for your deliveries? We can provide detailed invoices and tax summaries for your accounting needs.
Common Questions
When will I receive my invoice?
For pay-per-delivery customers, invoices are generated immediately after job creation. Enterprise customers receive monthly consolidated invoices.
Can I get a receipt?
Yes, every payment generates a receipt. You can download receipts from your dashboard or they're automatically emailed to you.
What payment methods do you accept?
We accept all major credit cards, debit cards, and digital wallets. Enterprise customers can also pay by ACH transfer or wire transfer.
Is my payment information secure?
Absolutely. We use Stripe for all payment processing with bank-level encryption. Your payment data is never stored on our servers.
Enterprise Billing
For Business Customers
- • Monthly billing cycles - Predictable payment schedules
- • Consolidated invoices - All deliveries on one invoice
- • Volume discounts - Lower rates for higher volume
- • Net payment terms - Pay within 30 days
- • Dedicated billing support - Direct line to billing team
- • Custom reporting - Detailed cost analysis